Comments on: Fed up with Adwords ads pending review? Make your voice heard!

By: James Bateman

James Bateman — Thu, 21 Apr 2011 08:23:51 +0000

My image ads were approved and I had to change the URLs since moving my landing pages to unbounce, they have been sitting under review for over 3 weeks now!

By: peevedpete

peevedpete — Tue, 07 Dec 2010 15:58:11 +0000

The worst part of all this is that Googe has an advertising monopoly so we don’t really have a choice to go anywhere else without the losing the majority of searchers. They will continually get away with their monopoly because most people don’t understand what consitutes a monopoly. The misconception by most people is that a monopoly means 100% market share when in reality it can be much lower. According to wikipedia:

a monopoly (from Greek monos / μονος (alone or single) + polein / πωλειν (to sell)) exists when a specific individual or an enterprise has sufficient control over a particular product or service to determine significantly the terms on which other individuals shall have access to it

(note the use of “sufficient control”). G certainly has sufficient control here.

By: tc software

tc software — Tue, 28 Sep 2010 09:55:56 +0000

Yup, I’ve got some wap / mobile ads that are stuck in pending review Limbo – normal text ads seem to get reviewed in about 20 minutes though.
One of my clients also has a problem where all keywords for his ads have a quality score of 1/10 and no one at google has figured out why yet!
As he’s looking to spend about $10,000 a month with adwords the team at google are trying to figure out what’s going on…
adWords is one sick puppy!

By: Don Bistrow

Don Bistrow — Wed, 25 Aug 2010 17:55:15 +0000

Actually I have 12 Web sites and I’ve been testing ads with success until recently.

Text ads and recent image ads are in “pending review” limbo receiving no impressions or clicks.

This isn’t for days, it’s for weeks.

I wrote to support and receive the “no-reply” email back with a mention for patience and it will only take 3-business days. Further down, under patience again, it states they will eventually get to your ad.

This is disappointing as my clicks/traffic is way down, the new ads don’t get published so how do we test what’s working and what’s not?

I have posted my situation in the Adwords Forum but obviously this isn’t helping.

By: Mike Pritchard

Mike Pritchard — Thu, 29 Jul 2010 23:38:34 +0000

Here are my thoughts.

Situation: Consumers unable to use AdWords service. Loss of revenue for Google.

Solution: More resource allocated to AdWords by Google enabling AdWords services to meet industry acceptable service levels (24 business hours tops would be nice, yes?)

Catalyst for solution: Constructive feedback and suggestions provided by us to Google.

Counter-productive activity: Complaining. Google only knows what we want when we take the time to tell it. Good will goes a long way.

By: Bonez

Bonez — Wed, 28 Jul 2010 05:43:48 +0000

ya i dont get it….is there somewhere else to do advertising through without the stupid pending??
mine has been “pending review” for 2 months, i never edited the text, all keywords were approved, i added my billing info, and even called numerous times and got “it should be up and running in a couple days now” why would they say that if they never know for sure??

By: Bayu aji

Bayu aji — Tue, 27 Jul 2010 02:24:05 +0000

Well, finally I got the ‘adwords pending review’ community now, I thought that I was the only person with this problem since I am a newbie in Adwords Campaign. I have changed or edit the ads text for many times because it was pending review announcement. Then I get frustrated and found this community. Well, I feel Happy now, to meet with you people sharing the problems.

By: Louie

Louie — Sat, 03 Jul 2010 20:43:16 +0000

Waiting over a week for 1 ad, 2 weeks for another. Both ads are inoffensive banners for a couple webhosting companies. I think getting my money back is the next priority.

By: White Lake Speedway Inc.

White Lake Speedway Inc. — Sun, 09 May 2010 23:45:58 +0000

GOOGLE DOESN\’T APPARENTLY \"WANT MY BUSINESS\" EITHER…… In a way, their lack of attention to pending campaigns sends the message: \"ONLY USE GOOGLE FOR THE FREE STUFF – OPTING FOR ONE OF THEIR PAID FOR SERVICES IS FUTILE\" Solution: Back to FaceBook for our ad budget?!?!?!

By: Sean

Sean — Tue, 27 Apr 2010 04:03:48 +0000

Possible solution? Like everyone here, I had new ads that were taking forever to be approved. In desperation, I turned on my old ads that I had previously paused. After refreshing the screen my new ads changed to pending. Now I paused my old ads and the new ones are still approved. Perhaps there is some algorithm comparing the similarity of active ads to pending ads? Perhaps it was just coincidence.

By: Bill

Bill — Sat, 24 Apr 2010 19:51:49 +0000

I find this fascinating. I am literally waiting to give Google money. “Here Google! Take my money! Please!” and after 2 weeks with my ads “under review” here I am. It’s beyond my comprehension. If Goog wants to review some ads, fine….do it. A day, couple days…fine. Two weeks? If the ads, for whatever reason, don’t work…fine…tell me and I’ll fix them. Now I know, my $30 or $40 a day is nothing to Google. Literally nothing. And when I take my business to Yahoo

By: customerservice

customerservice — Tue, 09 Mar 2010 03:35:56 +0000

Ad has been Under Review for 8 days now. E-mail them and got automated response back. Guess I’ll just wait and see.

By: Arthur

Arthur — Mon, 08 Mar 2010 02:46:32 +0000

Wow i thought i was the only one who was getting super annoyed at Google and Adwords! been bashing my head around the very low CTR and image ads pending review. Google customer support is a TOTAL joke! I asked a question way back when i signed up. Week later i get a form letter telling me to go to the FAQ to find the “answer” to my question! it wasnt even what i was asking. i’m super annoyed at Google

By: J Robinson

J Robinson — Wed, 24 Feb 2010 16:58:23 +0000

I have been waiting for days. Google, I really really want to give you my money!!! I know you already have billions and my couple thousand doesn’t seem like much but please just turn on my ads!!!

In the past when this happened I opened a chat session and got someone to activate my ads on the spot, but the live chat feature seems to have dissappeared.

By: Ben Johnson

Ben Johnson — Tue, 23 Feb 2010 19:51:08 +0000

This is an enormous frustration. Though I haven’t noticed much problems with the text approval process, the display process seems indefiniate.

By: blog

blog — Sat, 20 Feb 2010 22:20:45 +0000

I have had my ads pending review for 2 days now. It just sucks!

What a poor quality support, I am beginning to hate Adwords! They are making a shitload of money. Why the heck can’t they employ a thousand more employees. It just plainly sucks to experience this.

Yahoo is way better than google. I got my ads running instantly and even have a direct customer support link. Adwords offers ZERO support in that case. What can we do about it?

When these companies get too big, they begin to hurt people like us. That is why competition is too necessary in any market.

By: Vinny

Vinny — Thu, 04 Feb 2010 21:54:38 +0000

I’ve had an image ad pending review for over 3 months. Contacted Google Support who said they would look into it – nothing. Absolutely crazy. I have now started advertising elsewhere as it’s simply not possible to run a reliable campaign any more.

By: Charles

Charles — Wed, 20 Jan 2010 09:59:59 +0000

This has happened to me for toooo many times too often, I constantly have rolling campaigns running on my account, and every time Adwords just can\’t deliver my ads at an acceptable time frame.

I have tried filing a complaint and the 2 very basic feed backs I got are as follows:

Case 1:
Submitted within 3 working days from the time of ads submission – their response was that it was too early and they are doing their best to push ads online and basically my request was ignored.

Case 2:
I submitted the complaint 4 working days after ads submission – their response was given 3 further working days later, with a response basically saying ads are online so what are you complaining about? (it was clearly forced online right before they replied my email). for I checked my ads every morning, and I got the response they gave hours after that morning which ads were still pending review.

By: Charles

Charles — Wed, 20 Jan 2010 09:59:37 +0000

This has happened to me for toooo many times too often, I constantly have rolling campaigns running on my account, and every time Adwords just can’t deliver my ads at an acceptable time frame.

I have tried filing a complaint and the 2 very basic feed backs I got are as follows:

By: anil

anil — Wed, 30 Dec 2009 08:05:15 +0000

Same thing happening to me also… its been one week.. still pending status