Comments on: New AdWords Ads Increasingly Getting Stuck in the ‘Under Review’ Black Hole

By: Unidots Web Design

Unidots Web Design — Wed, 16 Jun 2010 10:23:35 +0000

You are correct Michael, Google is taking more time to approve Adword ads. Its more than 3 business days and my Ads is still under review. Frustrating!!!!!!

By: BlueGator

BlueGator — Fri, 11 Jun 2010 13:09:38 +0000

I created a Google AdWords campaign for an advertising client. After a week, I emailed Google to ask why it was not running, and was told it was under review. Each week I inquired. After three weeks, I created a second campaign as a separate account. A week later the first account was denied. I was not told the reason other than it violated the terms. This campaign was just a normal campaign to a lawyer’s website. I have a campaign for another lawyer that has been running for a year with no problems. This is so strange. I am still waiting on the second account.

By: Anonymous

Anonymous — Sat, 05 Jun 2010 18:25:37 +0000

@Loudon: Unfortunately, I think we’re a small nail in a very big tire.

Looks like I’m in the same boat as everybody else here, and while it hasn’t been as long as some other people, I have no reasonable expectation that these ads will run before their cutoff date (20 days from now).

@Jimmy: Did it work when you raised the budget to $100 p/day or are you still waiting?

By: Frustrated

Frustrated — Wed, 26 May 2010 23:20:06 +0000

My ads have been stuck in “pending review” for over 2 weeks now. This is ridiculous. Apparently, Google doesn’t want or need my money.

By: Cherry

Cherry — Fri, 21 May 2010 18:44:31 +0000

My ad is under review from last 2 weeks

By: Shy

Shy — Sun, 02 May 2010 23:37:42 +0000

I agree with the earlier posts–this is very frustrating.

I’m curious if people have experienced the same delay after pausing or requesting their ads stop running? Hopefully not because this end of the waiting game, I can handle, but if this also happens while trying to stop my ad, then this will be my first and last ad.

By: Loudon

Loudon — Wed, 31 Mar 2010 23:29:23 +0000

Thank you very much for this discussion. I have been going through all of the same problems, and was taking it personally. Given Google’s scale and scope, and track record of success, the ongoing dysfunction of their customer service is astounding. It’s actually nice to know that there’s a nail in one of their tires. I loved the comment about Google being /Under Review/. Lightened up my day. Sun’s out, I’m going outside. Was buy Google, now bye Google.

By: David

David — Mon, 29 Mar 2010 09:35:41 +0000

Looks to me like Google don’t want our money, so I have started testing alternative networks, be good to hear what other networks people get good results on.

By: Jimmy

Jimmy — Thu, 18 Mar 2010 08:11:34 +0000

I submitted 10 ads 20 days ago, only 3 of them were changed to Active status. The rest ads have been stuck in the Under Review state. I’m going to change the budget to $100/day. Let’s see what happen

By: arnie00717

arnie00717 — Thu, 18 Feb 2010 11:16:25 +0000

Two days have passed my ads are not still under heading \"Review Pending\". I searched the reason for it and got you all people response. This is really a big matter of concern. I also got something interesting at google forum commented by Tom Hale \" I have lost some temporary faith in the AdWords trouble shooting tools and the availability of human trouble shooting from inside Google. The former seem to be technical issues arising out of some new \"things\" being instituted by Google. The latter seems to be related to Google\’s changing outlook towards service and low volume advertisers. Which is of course a very subjective opinion on my part.\" Check out at this link http://www.google.com/support/forum/p/AdWords/thread?tid=2be9f16333be936b&hl=en

By: arnie00717

arnie00717 — Thu, 18 Feb 2010 11:16:06 +0000

Two days have passed my ads are not still under heading “Review Pending”. I searched the reason for it and got you all people response. This is really a big matter of concern. I also got something interesting at google forum commented by Tom Hale ” I have lost some temporary faith in the AdWords trouble shooting tools and the availability of human trouble shooting from inside Google. The former seem to be technical issues arising out of some new “things” being instituted by Google. The latter seems to be related to Google’s changing outlook towards service and low volume advertisers. Which is of course a very subjective opinion on my part.” Check out at this link http://www.google.com/support/forum/p/AdWords/thread?tid=2be9f16333be936b&hl=en

By: Maddy

Maddy — Wed, 17 Feb 2010 23:56:07 +0000

I’m glad I found this thread! I’ve been waiting for over a month, but I actually signed up with Yahoo at the same time I signed up with Google, and Yahoo was activated in 1 day, and has been directing traffic successfully. Since I am now coming up on the timeframe that I wanted my campaign to end, I won’t worry about whether they approve it or not, will stick with Yahoo.

By: Tom T

Tom T — Sun, 14 Feb 2010 03:08:39 +0000

Good luck all. I had changed my ad and it went immediately into “under review” for well over a month and I also decided to close my account and open a new one with no luck, two weeks later on my new account and still “under review”. They dont answer email and their online support is useless. I too have switched to Yahoo and Bing and my ad’s there were running almost instantly.

By: D Morley

D Morley — Sat, 13 Feb 2010 18:25:15 +0000

In my occupation as a web developer I use Google Adwords on a daily basis for 5 or 6 medium-sized sites. On our primary site we spend £1700-£2000 a day on PPC Ads and I never have to wait more than a few minutes for any new campaigns to get up and running. Funny that when I sign up for a personal account with a much lower budget ive been waiting 3 days and my first campaign is still “under review” – and by the sounds of it, this is nothing! It wouldn’t be hard for Google to provide an estimated waiting time for people, in fact its the least they could do considering we’re paying for a service which could potentially make or break our business. I feel sorry for those people who are relying on this as their only source of income and the only advice I can offer is to do what im about to: give Bing a try.

By: John W

John W — Wed, 27 Jan 2010 05:03:42 +0000

I believe Google is doing this to get rid of many advertisers. Google makes more than enough money to pay the employees thats for sure. Well we can look at this in a good way since all these thousands of people being turned off by google adwords are quitting the adwords approach and going with other PPC methods. This is good because less competition for those who play by the rules and have patience with the almighty google. lol

and BTW I recently created another adwords account. My ads too are in fact still in ‘pending review’ status. Its been 3-4 days so far.

By: Tony

Tony — Sun, 17 Jan 2010 21:02:00 +0000

Same problem. You’d think Google would be on top of this.

By: John Spiteful

John Spiteful — Tue, 29 Dec 2009 20:38:18 +0000

I once supported Google, but I’ve had it with them. Time to dump Google in favor of Yahoo, Bing, and buying links.

By: sarah

sarah — Sat, 12 Dec 2009 13:15:49 +0000

This is very disappointing. I’ve been waiting ten days with my first ad under review. Now I read it might take months and the be rejected anyway!

By: Vada 3d

Vada 3d — Fri, 04 Dec 2009 07:34:23 +0000

Its amazing that google continues to do business in this matter. Ive always respected their work and all the great things they have done over the years. But man, this? This is ridicules!

I have been waiting for 4 days now and im still under review….
This is my first and most likely my last adwords campaign. Im new to this and I do not like it already.

Google FIX IT! and if you cant, give us reasons, if yahoo can do it why cant you?

We might just have to put Google its self \"UNDER REVIEW\"

By: Dave Collins

Dave Collins — Tue, 01 Dec 2009 08:03:11 +0000

No – we’re quicker than Google!